Refund and Returns Policy

At Raiman Associates, we want you to be completely satisfied with your purchase. If you are not entirely happy with the products you have ordered, we are here to assist you with our Refund and Returns Policy. Please read the following guidelines for returns, refunds, and exchanges.

1. Return Policy

We accept returns under the following conditions:

• Eligibility: Products must be returned within [insert number of days] days from the date of delivery.
• Condition: Items must be unused, unwashed, and in the same condition as when you received them, including all tags, packaging, and accessories.
• Exclusions: The following items cannot be returned:
  • Products that are personalized or customized.
  • Perishable goods (such as food, beauty products, etc.).
  • Products that are damaged or not in the original condition due to misuse or improper care.

2. How to Return an Item

To return an item, please follow these steps:

1. Contact our customer service team by email at Samson@Raimanassociates.com or call 9620000466 to initiate the return.
2. Provide your order number, a description of the issue, and the reason for the return.
3. Our team will guide you through the return process and provide you with a return shipping label if applicable.
4. Pack the item securely and return it in its original packaging.
5. Ship the item back to us at the following address:

   Raiman Associates

   267 JK Golf View, 2nd Floor

   Amarjyothi Layout,
   Bangalore 560071, India

3. Refund Policy

Once we receive the returned item and verify its condition, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please note the following:

• Processing Time: Refunds may take up to [insert number of days] days to process, depending on the payment provider.
• Shipping Fees: Shipping costs are non-refundable unless the return is due to an error on our part (such as a defective or wrong item).
• Partial Refunds: In cases where the returned item is not in its original condition, or if items are missing parts or packaging, we may issue a partial refund.

4. Exchanges

If you wish to exchange an item for a different size, color, or model, we recommend initiating a return for the original item and placing a new order for the desired item. Our customer service team will assist you in making this process smooth.

5. Defective or Damaged Items

If you receive a defective or damaged item, please contact us immediately (within [insert number of days] days from delivery) with clear images of the damage or defect. We will either replace the item or issue a full refund, including any shipping charges.

6. Non-Refundable Items

The following items are non-refundable and non-returnable:

• Gift cards
• Downloadable software products
• Intimate or sanitary items

7. Cancellations

If you wish to cancel your order, please contact us as soon as possible. Orders can only be canceled before they are shipped. Once an order has been shipped, it cannot be canceled, but you can return it once it has been delivered.

8. Contact Us

If you have any questions or need assistance with a return or refund, please feel free to reach out to us:

• Company Name: Raiman Associates
• Phone Number: 9620000466
• Email Address: Samson@Raimanassociates.com
• Address: # 267 JK Golf View, 2nd Floor, Amarjyothi Layout, Bangalore 560071, India